Archives
Is your website “fresh”?
One of the most annoying things designers have to deal with is translating what their customers have to say into plain English. Here are some quotes I’ve gotten in the past: The design just isn’t “fresh” enough! It needs more spunk! There’s not enough pizzazz! It lacks glamor. The tables are exploding! Do you see [...]
Are you using “reset” buttons on your forms?
Does your website contain forms that include an HTML reset button? If you’re using this godforsaken tag, I think you’re making a big mistake. I can’t tell you how many times I’ve observed users accidentally clicking the reset button and leu of submitting the form. The two are obviously not interchangeable and I feel the [...]
Do you have a phone number on your website?
There aren’t many things I consider cut and dry when it comes to website usability and user experience design. When I put concepts in front of users, no two websites get the same results—so I’m cognizant about sharing these hard and fast rules with others. One rule I believe to be almost universal is: Failing [...]
How to succeed in UX without being a douchebag.
Today, we’re gonna discuss how to get people in your organization to get on board with usability testing and the UX/IA methodologies. People who work in our field are not always accepted in their organizations. UX design can often make people very antsy—especially because what we do is so different. When you know you’re right, [...]
Usability Recruiting: Selecting Good Participants
Click to tweet: “I’m reading @ajmcclary’s Usability Recruiting: Selecting Good Participants”. Usability recruiting is often a very convoluted and under-invested task that is by far one of the most important parts of usability testing. When usability recruiting is not done well, you often get no-shows, flakes, and non-relevant participants. Here is some advice that will [...]








