The Customer is ALWAYS Right

Even when you know they’re wrong: What UX (and other) consultants NEED to know before they get too pushy and drive their customer away.


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  1. AJ McClary - 18. Apr, 2010

    As promised, my latest video (tailored to the #UX community): http://ow.ly/1zXv6

  2. Gather Your Crowd - 19. Apr, 2010

    Nice #video @ajmcclary Great tips for those of us in the service industry where the customer is ABSOLUTELY always right http://bit.ly/9dYdDP

  3. Cherie Del Carlo - 19. Apr, 2010

    Nice #video @ajmcclary Great tips for when the customer is ABSOLUTELY always right, even when they're not! http://bit.ly/9dYdDP

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