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The Customer is ALWAYS Right
Even when you know they’re wrong: What UX (and other) consultants NEED to know before they get too pushy and drive their customer away.
Helping people get to know who their users are!
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As promised, my latest video (tailored to the #UX community): http://ow.ly/1zXv6
Nice #video @ajmcclary Great tips for those of us in the service industry where the customer is ABSOLUTELY always right http://bit.ly/9dYdDP
Nice #video @ajmcclary Great tips for when the customer is ABSOLUTELY always right, even when they're not! http://bit.ly/9dYdDP