Helping people get to know who their users are!
Articles

How to do usability testing.

@pacharrin on Twitter asks: “I’m preparing my first usability test. Any recommendations?”—well I’m so glad you asked this question. I’m going to give you the “low-down” on how to do usability testing that is both effective and eye-opening. By the way, this article is about doing a very small qualitative study, so we’ll save card [...]

3
Video Blog

Usability Testing Mistakes: Things you should NEVER do!

Click here to tweet this article to your followers! Usability testing can be a struggle when everybody who has a stake in a project tends to get very personal. For whatever reason, developers involved with the project never view it as a natural part of creating software—this would probably change if we all did usability [...]

4
Video Blog

Top 8 Usability Mistakes People Make

I’ve just opened the doors to my free video series: “Top 8 Usability Mistakes People Make (and how to prevent them) 2.0″. It’s a video webinar and it’s over 40 minutes long. Thanks so much for watching and please share, tweet, and give me feedback!

1
Video Blog

8 Ways To Improve Website Performance

Click here to tweet this article to your followers! Website performance is not just a usability issue, also a overarching user experience issue. Learn my 8 ways to Improve Website Performance and Usability. Want website traffic? Google factors your page load time into their algorithm—placing skinnier websites toward the top of the search results. Want [...]

6
Video Blog

Video Blog Coming In a Few Weeks!

I just wanted to give you all an update, I’m about to launch my video blog. No more iMovie productions, we’re gonna have a green screen, great lighting, a professional camera, and Final Cut Pro baby!

3